How to interact with those battling dementia

As previously stated, interaction and communication are vital for those battling dementia. However, it is extremely important for each volunteer to understand the proper way to treat/handle someone with dementia.

First and foremost remember to "Join the Journey." Joining the journey means going along with the conversation. If they keep mentioning that they are looking for their mother, when obviously that is not possible, go along with it and let them take the conversation in that direction. Do NOT correct them.
Those battling dementia tend to have a lessens ability to focus, so if you are doing a one on one interview, it is important to minimize distractions.
When speaking to dementia patients, please realize that their brains and actions work at a slower pace than most, relax. By relaxing, lowering your stress levels, and talking at a slower speed you make the conversation less intimidating and confusing for the elder.
Understand that short-term memory loss is a real struggle for those dealing with dementia. Don't go into a conversation with expectations of them remembering previous encounters. Think about how THEY are feeling and what they are going through.
Good eye contact! They need to know that you are talking to them + eye contact is a great way to foster a natural connection.
Be sensitive to the person's mood and start conversations questioning how they are feeling: "How was your day," etc.
The power of touch: often times a simple touch on the hand can be extremely reassuring and make people feel a lot better.
This goes without saying, but please make sure you are close enough to each person so they can hear and see you
Check on the person's body language, facial expressions, breathing rate, and tone. Make sure that they are okay and are comfortable, if any red flags are showing, contact a worker.
People with dementia often feel things strongly. Don't leave them because of tears and/or laughter, often that's when they need company the most.
Listen with your eyes and ears.
Let the conversation develop on their own so they can say what's on their mind freely.
Realize that they often have trouble differentiating the past and present. The more you hear about pivotal events in their lives the more you will understand their overall personality.
Keep sentences short do not overcomplicate it!
Using the person's name personalizes the conversation and grabs their attention more.
BUT, above all do not talk down to them or make them feel less then, they are not a kid or an animal, make them feel like a person.